Quarter Dock & Cap Update for 25th - 31st Jan 2016
Good day early supporters,
Good news and bad news! Here you go, a picture of how the packaging you may expect at your doorstep.
1. Quarter Cap
We have shipped all A'la Carte pledge for Kickstarter and Online order for Quarter Cap on 29 January 2016. Kindly contact us if you are yet to receive any tracking email from us.
2. Quarter Stick
We are amazed by the new injection moulding manufacturer who are able to expedite the whole process. We have receive the first badge sample on 29th Jan 2016. It is as solid as promise. We have tested it and it works nicely, there is just a tiny adjustment to further improve the stability. The mould had been sent for rework on that day itself. Soonest we could receive it back on tomorrow or latest by Wednesday. The mass production will take not more than 3 days to complete.
3. Quarter Dock
If you remember last week we shared regarding the mould and high defect rate, cause from the complication to remove the parts. After four dedicated amendment to improve the mould, they have decided to abandoned the mould and fabricate a brand new one. The new mould will utilise a few slider to ease the removing of parts. This time they are very sure that it will be produce perfectly.
We do not take this easily, we had called up the director of the company to voice our concern. We urge them to produce at least a badge for us to shipped it out as soon, no matter how high the defect rates are. They will come out with a conclusion by tomorrow. In the mean while they had started with the new mould fabrication which will take up to 3-4 weeks time. Once it is ready, the production will only take 3-4 days time and they will ship partially everyday without delay. We are as frustrated as you can imagine. We are so close yet so far!
Everything is ready, awaiting for the arrival of Quarter Holder/Dock and we are good to go.
5. Add Ons
Our team is cancelling all the invoices that is due for payment. This means that all the add ons will be cancel and we will shipped according with the original pledge. For those who had Paid for the add ons, we have updated your item and shipment details accordingly.
The next update will be as soon as tomorrow. Thanks for walking through the hardship and growing with us.